Shipping Policy

1. Order Processing

Order Confirmation

Once you place an order, you will receive an order confirmation email. This means we have received your order in our system and pre-authorized your credit card for the purchase. We will immediately begin processing your order.

Order Processing Time

Orders are processed within [5-8] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates and Delivery Estimates

International Shipping

We offer international shipping to most countries. Shipping charges for your order will be calculated and displayed at checkout.

Please note: International shipping times vary based on the destination and customs processing times. Typical delivery times range from [7-15] business days.

Shipping Carrier

We use a variety of shipping carriers, including [USPS, UPS, FedEx, and DHL], to deliver our orders. You will receive a tracking number once your order is shipped, which you can use to track the status of your shipment.

3. Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.
• Some products may have shipping restrictions due to regulations or laws governing the export of specific technology and items to certain international destinations.

4. Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within [48-700] hours.

5. Delivery Issues

Delayed or Lost Packages

We strive to ensure your order arrives on time. If your package is delayed, please allow an additional [5-7] business days beyond the estimated delivery date before contacting us. If your package is lost, please contact our customer service at Email [email protected] or Phone number (+91) 98250 87367 for assistance.

Damaged Items in Transport

If you received your order and it is damaged, please contact us immediately at [email protected]/(+91) 98250 87367. Please provide your order number and a photo of the damaged item(s). We will address the issue promptly.

6. Customs, Duties, and Taxes

switchgearsexporters.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Return Shipping

Please refer to our Return Policy for detailed information about returns. Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

8. Changes to This Policy

We may update our Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically for any changes.

9. Contact Us

If you have any questions about our Shipping Policy, please contact us at:

• New India Electricals
  Shed No.1 Vibrant Industrial Park, Plot No-275-276-281-284/E Moti Talav Road Bhavnagar, Gujarat, India
  Email: [email protected]
  Mobile Number : +91 98250 87367
  Whatsapp No : +91 98250 87367