Refund and Returns Policy

At New India Electricals, we strive to provide high-quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.

1. Returns

You have [30] calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
• In the original packaging.
• Accompanied by the receipt or proof of purchase.

2. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Email us at  [email protected] or call us at (+91) 98250 87367 to request a return authorization.

2. Prepare Your Return: Include your receipt or proof of purchase in the package. Ensure the item is securely packaged to prevent damage during shipping.

3. Ship the Item: Send the return package to the following address:

   New India Electricals
   Shed No.1 Vibrant Industrial Park, Plot No-275-276-281-284/E Moti Talav Road Bhavnagar, Gujarat, India
   Email: [email protected]
   Mobile Number : +91 98250 87367
   Whatsapp No : +91 98250 87367

Please note that you will be responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

3. Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

4. Late or Missing Refunds

If you have not received your refund yet, please follow these steps:

1. Check Your Bank Account: It may take some time before your refund is officially posted.
2. Contact Your Credit Card Company: It may take some time before your refund is officially posted.
3. Contact Your Bank: There is often some processing time before a refund is posted.
4. If you have done all of this and you still have not received your refund, please contact us at [email protected].

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, contact us at [email protected] and send your item to:

New India Electricals
Shed No.1 Vibrant Industrial Park, Plot No-275-276-281-284/E Moti Talav Road Bhavnagar, Gujarat, India
Email: [email protected]
Mobile Number : +91 98250 87367
Whatsapp No : +91 98250 87367

7. Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.

8. Contact Us

If you have any questions about our return and refund policy, please contact us at:

New India Electricals
Shed No.1 Vibrant Industrial Park, Plot No-275-276-281-284/E Moti Talav Road Bhavnagar, Gujarat, India
Email: [email protected]
Mobile Number : +91 98250 87367
Whatsapp No : +91 98250 87367